Privacy Policy
Care Bridge Home Private Limited – Kerala, India
At Care Bridge Home Private Limited (CBH), we are committed to protecting the privacy, dignity, and confidentiality of our clients, their families, employees, and business partners. This Privacy Policy outlines how we collect, use, store, and safeguard personal information in accordance with applicable laws and regulations in India.
Care Bridge Home adheres to the principles of responsible data handling and complies with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection regulations in India.
Collection of Personal Information
Care Bridge Home collects personal information that is necessary for providing healthcare and support services. This may include:
- Name, address, and contact details
- Age, gender, and identification details
- Medical history and health-related information
- Emergency contact details
- Care requirements and service records
- Billing and payment information
This information is collected directly from clients, family members, or authorized representatives with their knowledge and consent, and only to the extent necessary for providing care services and managing administrative processes.
Use of Personal Information
The information collected by Care Bridge Home is used strictly for legitimate service-related purposes, including:
- Delivering home healthcare and support services
- Developing and managing personalized care plans
- Communication with clients and their families
- Administrative, billing, and operational functions
- Compliance with legal, medical, or regulatory requirements
Care Bridge Home ensures that personal data is used only for the purposes for which it was collected.
Protection and Security of Information
Care Bridge Home implements reasonable and appropriate security practices and procedures to protect personal information from unauthorized access, disclosure, alteration, or loss.
Access to personal information is restricted only to authorized personnel such as healthcare staff, care coordinators, and administrative employees who require the information for the purpose of providing services.
All employees and associated personnel are required to maintain strict confidentiality and are trained in responsible data handling practices.
Disclosure of Information
Care Bridge Home does not disclose or share personal information with third parties without the consent of the client or their authorized representative, except under the following circumstances:
- When required by law, government authorities, or regulatory bodies
- When necessary for medical treatment or emergency care coordination
- When required to fulfill contractual or service obligations
In all such cases, Care Bridge Home ensures that only the necessary information is shared.
Client Rights
Clients and their authorized representatives have the right to:
- Access their personal information held by Care Bridge Home
- Request correction or updating of inaccurate information
- Withdraw consent for the use of personal information, subject to service limitations
- Seek clarification regarding how their information is being used
Requests related to personal data can be submitted to Care Bridge Home through the official contact channels.
Policy Review and Updates
This Privacy Policy may be reviewed and updated periodically to reflect changes in legal requirements, regulatory guidelines, or operational practices.
The updated policy will be made available through Care Bridge Home’s official communication channels, including its website or client documentation.
Contact for Privacy Concerns
For any questions, concerns, or requests related to privacy and data protection, clients may contact Care Bridge Home directly.