CARE BRIDGE HOME
Frequently Asked Questions
How quickly can care services be arranged?
We aim to start services as quickly as possible. In most cases, care can be arranged within a few hours to 24 hours, depending on the requirement and location.
Are your nurses and caregivers qualified?
Yes, all our nurses (ANM/GNM/BSc) and caregivers are trained, experienced, and verified. We conduct proper background checks, verify Police Clearance Certificates (PCC), and ensure continuous supervision.
Do you provide 24/7 care services?
Yes, we offer 24/7 home nursing care and caregiver support, including day, night, and round-the-clock services.
What types of patients do you support?
We support:
- Elderly individuals
- Bedridden patients
- Post-discharge and post-surgical patients
- Patients with chronic illnesses
- Patients with stroke, dementia, Parkinson’s and other neurological conditions
- Palliative and end-of-life care patients
Can I choose short-term or long-term care?
Yes, we provide flexible care plans, including short-term, long-term, and temporary (respite) care based on your needs.
Do you provide replacement staff when a caregiver is on leave or ensure continuity of care during absence?
Yes, we ensure continuity of care by providing suitable replacement staff when a caregiver is on leave. We manage and coordinate staffing to ensure there is no disruption in care services.
Do you provide doctor visits and other professional healthcare services at home?
Yes, we provide access to doctor and geriatrician home visits, along with other allied healthcare professionals such as physiotherapists, nurses for day visits, and dietitians, based on the patient’s needs and availability.
Do you provide services for patients after hospital discharge?
Yes, we specialize in post-hospital discharge and post-surgical care, ensuring a smooth and safe recovery at home.
Do you provide caregivers for hospital support (bystander services)?
Yes, we provide trained caregivers and nurses for hospital bystander support and assistance.
Do you offer mother and baby care services?
Yes, we provide dedicated mother and baby care services, including postnatal support for mothers, newborn care, feeding assistance, and general recovery and wellness support based on individual needs. We also offer midwife nurse home visits on a regular basis before and after delivery.
How do you ensure quality and safety?
We follow professional care protocols and conduct comprehensive assessments and care plans to ensure need-oriented care. We provide regular and daily monitoring and maintain transparent communication with families to ensure safe and high-quality care.
Are your services available across Kerala?
Yes, our services are available across multiple districts in Kerala, with coordination support for other locations where possible.
Do you provide services outside Kerala?
Yes, we provide services outside Kerala on a case-by-case basis, after careful assessment and case selection, and subject to qualified caregiver availability.
How can I book your services?
You can contact us via:
- Phone
- Website enquiry form
Our care coordinator will get in touch with you promptly.
Do you support NRI families?
Yes, we provide dedicated support for NRI families, including regular updates and coordinated care for their loved ones living in India/Kerala. This includes support for elderly parents living alone, home management assistance, and overall care coordination.
Do you offer care and support to NRI patients who come to Kerala/India for medical treatment and require aftercare?
Yes, we provide dedicated care and support for NRI patients who come to Kerala/India for medical treatment and require aftercare. We ensure coordinated support during and after hospitalization, including accommodation, nursing care, and recovery assistance based on individual needs.
Do you offer physiotherapy and rehabilitation services?
Yes, we provide physiotherapy, rehabilitation, and allied health services at home based on the patient’s needs.
What are your charges?
Charges vary depending on the type of service, specific care requirements, duration of staff deployment, and level of care needed. We provide transparent pricing with no hidden costs.
Can services be customized?
Yes, all our care plans are personalized based on the patient’s medical condition and family requirements.